Privacy Policy

When you use ShelterJoy, we may collect personal information you provide directly - such as your name, email address, phone number, and home details when you fill out forms or create an account.

We also collect technical data automatically, including your IP address, browser type, device information, and pages visited. This information helps us understand how our platform is used and improve your experience.

We use the information we collect to respond to your inquiries, process your requests, and provide home insurance guidance. Your contact details allow us to follow up with relevant information and updates related to your account.

We may also use your information to improve our website, analyze usage trends, and communicate with you about services and relevant offers in accordance with your consent choices.

We may share your information with trusted service providers who assist us in operating our website and delivering services. These partners are required to keep your data confidential and may only use it to perform services on our behalf.

We may also disclose information when required by law, to enforce our policies, or to protect the rights, property, or safety of ShelterJoy, our users, or others.

ShelterJoy uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and gather analytics data about site performance. You can manage cookie preferences through your browser settings.

Disabling cookies may affect some features of our website. We do not use tracking technologies to build advertising profiles or sell your browsing data to third parties.

We take reasonable technical and organizational steps to protect your personal information from unauthorized access, disclosure, or misuse. Our systems use industry-standard security practices to safeguard your data.

While no digital system can guarantee absolute security, we are committed to continuously improving our data protection practices to keep your information as safe as possible.

You have the right to access, update, or request deletion of personal information we hold about you. You may also withdraw consent for certain uses of your data at any time by contacting us directly.

If you wish to unsubscribe from marketing communications, you can do so by following the unsubscribe link in any email we send or by contacting us at the information below.

ShelterJoy's services are intended for adults aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

If you believe we may have collected information from a minor, please contact us so we can address the matter quickly.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we make significant changes, we will post the updated policy on this page with a revised effective date.

We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after updates constitutes acceptance of the revised policy.